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Terms and Conditions

Welcome to OlenMart ("we", "our", "us"). By accessing or using our website www.olenmart.com, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. Use of Website

You must be at least 18 years old or have permission from a parent/guardian to use this website. You agree to use the website only for lawful purposes and not to violate any applicable laws or regulations.

2. Account Registration

  • You may need to create an account to place an order.
  • You are responsible for maintaining the confidentiality of your account and password.
  • OlenMart is not responsible for any unauthorized use of your account.

3. Products and Services

  • We try to display product images and descriptions accurately, but we do not guarantee they are error-free.
  • Prices and product availability are subject to change without notice.
  • We reserve the right to limit or refuse any order.

4. Orders and Payments

  • All payments must be made through approved payment methods.
  • We reserve the right to cancel any order due to pricing errors, fraud suspicion, or stock unavailability.
  • Order confirmation does not guarantee acceptance of the order.

5. Shipping and Delivery

  • Delivery times are estimates and may vary depending on location.
  • OlenMart is not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns and Refunds

  • Returns are accepted according to our Return & Refund Policy.
  • Refunds will be processed after inspection of returned products.
  • Certain items may not be eligible for return (e.g., hygiene products, custom items).

7. Intellectual Property

All content on this website (text, images, logos, design, code) is the property of OlenMart and is protected by copyright laws. You may not copy, distribute, or use any content without written permission.

8. User Content

  • You may post reviews or comments, but they must not be illegal, abusive, or misleading.
  • We reserve the right to remove any inappropriate content.

9. Limitation of Liability

OlenMart will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our site, you agree to our data practices.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or policies.

12. Changes to Terms

We may update these Terms and Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.

13. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes will be subject to the jurisdiction of Bangladeshi courts.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: admin@olenmart.com
Website: https://www.olenmart.com

OlenMart – Your Trusted Online Shopping Partner